Frequently Asked Questions
Everything you need to know about shopping with us.
What are your shipping rates and delivery times?
We offer standard shipping for a flat fee of $5.00, which typically takes 3-5 business days. Express shipping is available for $15.00 with a 1-2 day delivery window.
How do I return an item?
You can return any unworn, unwashed item within 30 days of delivery. Simply use our online portal to generate a prepaid return label and drop the package at any authorized carrier location.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 80% of our collection is made from organic cotton, recycled polyester, or responsibly sourced wool to minimize our environmental footprint.